All in stock orders will be shipped using Royal Mail tracked 48 for delivery in 3-5 working days. Delivery fee will be applied at checkout. Please see more information regarding delivery in our shipping policy here.

When placing a back order you will receive an email informing you of when your item will be back in stock. Once in stock it will be shipped using Royal Mail tracked 48 for delivery in 3-5 working days. Delivery fee will be applied at checkout. Please see more information regarding delivery in our shipping policy here.

When pre ordering you will be shown an estimated delivery date at the time of checkout. Once your item is dispatched you will receive tracking details to follow your item's journey. Please take a look at our shipping policy here.

We ship to the UK (excluding Northern Ireland) currently from our website. We are working hard behind the scenes and will keep you updated about shipping to Northern Ireland, Europe and the rest of the world. For enquiries regarding shipping to these areas, please contact hello@craftercollection.com.

We know that understanding how clothes will fit you is very important. As everybody’s shape is different, taking your own measurements is the best way to find the perfect fit. Use the size guide we provide to match your measurements to the right Crafter size.

To find your correct trouser size please measure your waist and the widest part of your hips with a measuring tape. Use the bigger measurement of the two and use our size chart to see the correct size to order.

Please Email hello@craftercollection.com with your order number and delivery address. When we receive your return request, full instructions will be sent via email. Your return request must be made within 30 days of purchase and the product must be in new condition with all tags attached. Please take a look at our returns policy here for full details.

We hope that by using the how to measure and size guide you will have been able to find your correct size. If this is not the case please email hello@craftercollection.com stating your order number and delivery address and we will process the exchange. Please take a look at our returns policy here for full details.

Our fabric is rugged and will last 3X more abrasion resistant than 100% cotton thanks to the innovative fabric mix of cotton, MoveX® and CORDURA® NYCO. Its lightweight yet durable with extremely high tear resistance. It features a stain and water resist finish that helps avoid staining.

Please have a look at our care guide here to ensure you are looking after your purchases.

Please contact hello@craftercollection.com for more information on Crafter’s business to business ordering process.

If you are ordering an item that is out of stock you can still place a back order. Upon receiving your order we will send you an email updating you on when this item will be available for shipping. For any questions regarding back orders please email us at hello@craftercollection.com.